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Home and Convenience Drive

There is no need to cover the many reasons not to drive drunk – the consequences are well-known. With the Home Drive service so easily available, there is also no justification for taking a chance. “Relax, have a great evening, and let Home Drive take you and your vehicle home safely.” Home Drive offers user-friendly online bookings, with an automated service which will SMS your driver’s name and mobile number to you on the afternoon of your booking so that, should you wish to change a collection detail, you are able to contact your driver directly at any time. Your driving team consists of a back-up driver and vehicle, and lead driver who will drive you home in your own vehicle. His back-up driver will follow and collect him from the member’s house.

Convenient Drive

If you require a driver's assistance to get you from point A to point B in one of the Home Drive vehicles, our professional team of standby drivers will be at your service. Whether you're running between meetings, need an airport transfer or if your car has been booked in for a service and you need to be collected from the dealership or your child needs to be collected from school, you can rely on Home Drive for assistance. Pre-booking is highly preferred.

The benefit further includes:

  • Drivers who are fluent in English.
  • Undergo extensive in-house training with Drive-Home training school
  • Have Professional Driving Permits (PdP) which ensures they have a valid license, no criminal record and have bi-annual medicals.
  • Dress in jacket and tie & carry mobile phones
  • Carry GPS units or up to date map books.
  • Are over 25 years and under 65 years of age.

Service Centres:

  • Johannesburg
  • Pretoria
  • Cape Town
  • George
  • Port Elizabeth
  • Durban
  • East London
  • Nelspruit
  • Bloemfontein
  • Kimberley
  • Polokwane

Number of incidents covered is dependent on the package agreed and is totally flexible.

The benefit includes Home and Convenience incidents to a radius of 50km per incident, any additional kilometres travelled will be charged at R9.00 per km. Should you (the member) require additional trips, which are in excess of their annual trip entitlement, the member will facilitate the booking on a member to pay basis. For these trips, the member will receive a discount on the full fare fee, as follows:

  • 1st Trip = R 140 per 30km (additional charge for extra km’s still apply)
  • 2nd Trip and more = R240 per 30km (additional charge for extra km’s still apply)
  • Additional fees will be charged to the member’s credit card.

Additional passengers/ drop off:

Service is available to a valid member or policy holder and limited to their specified vehicle only. Up to 4 additional passengers can be transported at no cost provided that the entire trip is no longer than 50km and takes no longer than 1 hour and are ALL transported to one/main and book address. An additional cost of R50.00 per additional /unplanned drop off will be charged. This needs arrangement needs to be discussed and authorised by our alarm centre to ensure efficient planning and upfront payment (warding off the potential threat to our drivers, when carrying cash)

Booking Times:

Pre-bookings are preferred and should be arranged prior to 20:00 each day. Ad hoc or last minute requests (day and night) can be accommodated on a best-effort basis and, members should expect a potential time delay of a minimum of one hour. This is subject to the availability of standby team members at the time of requests.

Cut-off time for new and last minute bookings is 02:00 Public holidays – pre-bookings need to be made before 17:00 on the day, prior to the public holiday.

Collection:

At the specified time and location, the call centre will notify the member that the pick-up-driver has arrived, at which time the member will have 15 minutes to meet the driver. After the 15 minutes have lapsed the call centre will notify the member that the pick-up-driver will be leaving and the trip will be cancelled. Cancellation fees will apply.

Cancellation Fees:

  • 2 hours prior to booked collection time – Nil
  • 1 hour prior to booked collection time – R160.00
  • Less than 1 hour – R320.00

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