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The Problem:

Most road users have had a fine for a minor road indiscretion at some stage or another, yet often these are not paid up which can lead to increased penalties or even legal action. The problem is that it is often an expensive and timely exercise to check, verify and pursue any action to get the fines reduced and paid.

Solutions & Benefits

Fines Protect members have access to a unique service that is designed to take the hassle out of traffic fines. Fines Protect will work with members to firstly notify them of all fines, and then provide a quick, easy and painless channel to get these fines paid, with the added benefit of guaranteed fines reductions for members

Our solution is simple and very effective:

  • Relief – no queues or admin nightmares in dealing with Traffic Departments. You have the benefit of a safe, secure fines payment facility which provides proof of fines settlement & peace of mind that there will be no nasty surprises at future road blocks
  • Recoveries - 100% of all discounts/recoveries on all fines paid will be passed back to the member
  • Representation – our expert team provide full legal and administrative support and representation on all traffic fines related matters

Benefits

  • Quick and efficient traffic fines monitoring and notification system
  • Easy, no fuss fines payment facility
  • Full legal assistance to assess fines legitimacy and legality
  • Proof of fines settlement & peace of mind that there will be no nasty surprises at future road blocks
  • Guaranteed discounts on traffic fines from a minimum of 5% up to a maximum of 100%
  • Commit to a 7 working day turnaround on fines notifications and a 48 hour turnaround on fines payments

How does it work?

  • Fines Protect check the traffic fines database against any outstanding fines (using a copy of the member's ID) – we then contact those members that do have outstanding fines
  • Fines Protect will provide an invoice for fines payments
  • Once member has paid on invoice, Fines Protect will provide proof that fine has been settled and that the fines have been cleared
  • Fines Protect will collect supporting documents - a statement of the incident, a copy of the fine as well as a copy of driver's license
  • Fines Protect will present the merits of the fine to the relevant traffic department and any recovery/discount will be passed back to the member

Service Level Commitment:

Fines Protect commits to a 7 working day turnaround on fines notifications and a 48 hour turnaround on fines payments

Terms and Conditions:

  • Fines are said to be "issued" once they are posted onto www.paycity.co.za
  • Fines Protect can only check and notify clients of fines that are posted onto www.paycity.co.za
  • Other fines that are not posted onto www.paycity.co.za can be dealt with by Fines Protect, but Fines Protect must be notified of these by the client before Fines Protect service can commence
  • The full discount/recovery amount will be passed back to the client
  • Fines Protect service is limited to traffic fines issued within the Republic of South Africa.
  • Fines Protect service is limited to the main member
  • Your membership must be fully paid up at the time of the fine being issued
  • At the time of the fine you must comply with all the legal and regulatory requirements of the Roads Acts of South Africa and other such relevant legislation
  • Fines Protect does not guarantee the performance of the traffic department
  • Fines Protect service does not include Aarto de-merit points reductions