This is powerful, dynamic product which provides a comprehensive legal assistance service to the individual and his/her immediate family. 24- hour legal assistance – qualified lawyers and legal consultants as well as academics provide the se

Medical Advice and Information Hotline The International SOS medical personnel are available 24 hours a day to provide general medical information and advice on the following (this is an advisory service only, as a telephonic conversation does not

Funeral Assistance Option A (Service Provider – Martins Funerals) When a family member dies, simply contact the Call Centre. Your nearest funeral services branch will then contact you within the next few minutes. When the Funeral Service

This service provides an after-hours homework helpline where qualified tutors assist learners with their homework and project queries. It provides access to the Internet and any information supplied through the internet can be forwarded to the learne

TAX ASSIST (ONLINE) The Problem: Most taxpayers are unaware of how to complete and submit their tax returns and end up paying high fees to a tax practitioner because of a lack of understanding and fear of getting it wrong. Our Solution: D

MONEYSMART ASSIST Have complete control over your money with a tool that empowers you to put your spending into perspective to make better financial planning and purchasing decisions. MoneySmart’ is an online web and mobile based personal

MAP & DIRECTION ASSIST Once the member panics to access the Map Assist service, the call centre will call the member back within 90 seconds. Their location will be established by the time the call to the member is made. The member will then in

PSARU- PEOPLE SEARCH & RESCUE UNIT The Problem Every six hours a child goes missing in South Africa. Alarmingly South Africa is rated 5th on the global human trafficking scale. In South Africa we are confronted with major obstacles in this

STAYMOBILE Stay-Mobile undertakes to provide a courtesy car to a valid member of the service if the member’s vehicle needs to have a warranty repair at a recognized service centre. The courtesy vehicle will be delivered to the member within

SECURITY ASSIST If you have had a break-in or robbery at your place of residence, we will make arrangements for the placement of a security guard outside your residence for 24 hrs. Thereafter all incidents must be reported to the police in order t

CRIME ASSIST This is a 24 hour crisis management product to assist you in the event of a hi-jacking or Home Invasion. We will assist with the following: In the case of your cell phone being stolen in a home invasion, we will provide you with

Home and Convenience Drive There is no need to cover the many reasons not to drive drunk – the consequences are well-known. With the Home Drive service so easily available, there is also no justification for taking a chance. “Relax, ha

P.I. Protect The tragic fact is that 4 out of 10 criminals in South Africa walk free due to poor investigation work which results in their cases getting thrown out of court. The sad reality is that the police force is over stretched and often unde

Bail Protect With the police now able to arrest anyone with outstanding traffic fines, the number of people in South Africa who can be arrested and be granted bail for relatively minor traffic offences is increasing. The states of our jails are sc

License Protect The Problem Fact is that all road users have to renew both their car and drivers licenses regularly. The problem is that there is no proactive renewal notification and these processes are extremely frustrating and time. The proc

THE PROBLEM South Africa has one of the highest road accidents counts in the world, with statistics showing that someone will die in an accident every 13 minutes. The impact of this on the victim’s families in terms of physical and emotional

The Problem All of us are aware that our roads take a pounding from heavy traffic which causes wear and tear as well as rain and storm damages and thus the dreaded "Pothole" has become a nasty reality for all of us. The unfortunate reali

The Problem: Most road users have had a fine for a minor road indiscretion at some stage or another, yet often these are not paid up which can lead to increased penalties or even legal action. The problem is that it is often an expensive and timel

DOCUMENT ASSIST EXPERT / DOCUMENT ASSIST EXPERT PLUS Document Assist specialises in assisting you with a no-hassle way of replacing important documents, such as Passports, ID’s, credit and bank cards, and birth and death certificates. We ass

Office Assist The office assistance product is designed to assist the customer with repairs and inconveniences related to their offices. A well-managed panel of contracted service providers including plumbers, electricians, locksmiths and glass re

Home Assistance Available 24 hours a day 365 days a year. Our Home Assistance programme provides assistance to you when you are involved in a Home Emergency. A Home Emergency means any sudden, unexpected and/or unforeseen event at your home req

Assault, Trauma & HIV Protection This is a 24-hour emergency assistance helpline, which will arrange for the necessary help a beneficiary may require in a situation where trauma and/or assault and/or HIV infection as a result of the assault oc

Medical Assist Access The following benefits are on an access only basis. These services include: Emergency telephonic advice and information - 24 hours, seven days a week Referrals to medical practitioners and facilities Liaison with ne

Panic SOS system Location Based Services (LBS)- Panic System The LBS services operate across all South African cell phone networks. The products are operable via a wide range of interfaces such as SMS, MMS, USSD, WAP and the Internet. Memb

Misfueling Assistance In the unlikely event that your car’s petrol tank is filled with the wrong fuel, assistance will be rendered without delay. Misfuelling usually involves petrol being accidently pumped into a diesel car, but no matter ho

Emergency Bicycle Roadside Assist Incident & Recovery Assistance Should the policy holder be stranded due to their bicycle being rendered immobile as a result of an accident, puncturemechanical problem, they will be assisted by our incident

Emergancy Roadside Assisstance These services are available 24/7/365 days. Road Patrols The objective is to get the beneficiary mobile on the roadside. These services are covered nationally including Lesotho and Swaziland. These services are

ROAD PROTECT SUITE Service availability: Mon-Fri 8am-5pm, Sat 8am-12pm